At SJCCC, family is everything. We want to thank our residents, patients and families for being so patient through these challenging times. As COVID-19 restrictions are relaxed, we’ve started physical distancing family visits in our main courtyard for some face-to-face interaction with your loved ones. 

In order to help keep our residents and patients safe during the ongoing COVID-19 pandemic, there are certain rules we all must follow.

VISITOR REQUIREMENTS (prior to each visit):

1- All visits must be scheduled in advance. Drop-in visits are not permitted.

2- You will be required to attest that you have received a COVID-19 test, with a negative result within the previous 2 weeks, prior to your visit.

3- You will need to participate in active COVID-19 screening the day of your visit at our main entrance by a Centre employee.

4- If you are bringing an item for your loved one, please drop it off at the main entrance (labelled with the resident’s/patient’s name), so that we can sanitize it and bring it to their room.

5- You must wear a mask at all times during your visit. We request that you supply your own, if you do not have a mask one will be provided for you. 

6- If you are feeling ill or unwell, please reschedule your visit.

7- A maximum of 1 family member is permitted per visit. 

8- Touching the resident/patient is not permitted during the visit. Safe social distancing must be adhered to throughout the visit. 

9- You will receive an information package, outlining infection control tips, masking, etc.

10- The health and safety of our residents and patients are of utmost importance, if you do not comply with the directives outlined by the Ministry of Health and the Ministry of Long-Term Care the visit will be suspended.

All visits will be held Monday to Friday only. Bookings are scheduled for a maximum of 30 minutes each. We ask that you book your visit only once a week to allow other families the opportunity to see their loved ones.


How to book your visit:

Complex Continuing Care (Hotel Dieu Patients): Courtyard visits are scheduled 10:00am – 12:00pm. To book your visit, please email:

Long-Term Care (St. Joseph’s Villa Residents): Courtyard visits are scheduled 1:00pm – 5:00pm. To book your visit, please follow this link: call 613-933-6040 ext. 22370

Once you have been screened at our front entrance, we ask that all scheduled visitors park in the back-parking lot of SJCCC by using the south RECEIVING entrance located on Water Street, beside Marie de la Ferre Apartments. Please use 1 of the 4 designated “Family Parking” spaces available.