COVID-19 (2019 Novel Coronavirus)

COVID-19: Information & FAQs

Last updated September 21, 2020 at 9:22am

For information on booking a Family Visit, please click HERE.

Visitors and Volunteers

Effective March 14, 2020, St. Joseph’s Continuing Care Centre has restricted visitation.  The Chief Medical Officer of Health has recommended only allowing essential visitors until further notice.  The ministry is identifying essential visitors as those who have a resident who is dying or very ill.  No other visitors should be permitted to enter our premises, instead you are asked to keep in touch with loved ones by phone or other technologies, as available. The safety and well-being of our vulnerable residents/patients is our top priority and we thank you for understanding.

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Enhanced Public Health Measures for COVID-19 2020-03-12

COVID-19
Frequently Asked Questions

 

Are there any cases of COVID-19 at St. Joseph’s Continuing Care Centre?

Number of confirmed staff cases of COVID-19 0
Number of confirmed cases in Long-Term Care (St. Joseph’s Villa) 0
Number of confirmed cases in Complex Continuing Care (Hospital) 0

 

What precautions is St. Joseph’s Continuing Care Centre taking to keep my loved one safe?

  • All admissions are currently on hold.
  • All non-essential visitors have been restricted from visiting the Centre.
  • All staff in the facility are to wear a mask at all times.
  • All staff are assessed daily at the door upon entry at which time their temperature is taken, and the list of symptoms is reviewed.
    Please note: this same process takes place again at the end of the shift. 
  • Staff who notice symptoms at home are instructed to use the Government of Ontario Self-Assessment
    Tool available online, or to contact the Eastern Ontario Health Unit and our Health, Safety and
    Education Coordinator.
  • All large group activities have been suspended until further notice.
  • Staff continue to diligently monitor residents/patients for onset of respiratory symptoms in order
    to place on precautions as soon as symptoms develop.


How can families continue to support their loved ones during this difficult period?

Families may prepare special care packages and letters for their loved ones. We recommend that pick-up/drop-offs
be limited to one per week and coordinated between the hours of 8:00am and 4:00pm, Monday to Friday. Additionally,
the use of videoconferencing via Facebook Messenger, Skype and Meet is encouraged and can be facilitated with the
help of staff upon request by sending an email to videochats@sjccc.ca. Telephone calls and friendly visits through the window or the balcony are welcomed.


Can families take their loved ones home?

Although visits home have been restricted by the Ministry of Health and Long-Term Care, discharges home are still
being permitted in facilities which are not in outbreak. Therefore, St. Joseph’s Continuing Care Centre may have
your loved one discharged in your care during the pandemic. A re-admission to the Centre will be provided on a
priority basis through the Champlain LHIN, once the restrictions are lifted.


Can families visit with their loved ones outdoors?

Families are restricted from visiting with their loved ones outdoors at this time. 


How can families get an update on their loved one?

Families who are unsuccessful in reaching the nursing station for an update on their loved ones may contact the
office of Patient/Resident and Family Relations at 613-933-6040 x 22370. Families may leave a message on the
confidential voicemail and expect a return call within 24 hours of reception (Monday to Friday).

Please note: Our nurses and doctors continue to ensure prompt communication with families in the event of a
significant change in medical condition during these times.


How can families help support St. Joseph’s Continuing Care Centre?

There are many ways that families can help support our Centre. First and foremost, please continue to assist
our staff in presenting a united front when it comes to following the recommendations and staying at home. Secondly,
any gestures to demonstrate appreciation for front line staff are welcomed. It is also possible to drop off donations of
personal protective equipment such as gloves, gowns and masks (unopened boxes only). These donations are similarly
being requested by other hospitals and long-term care homes, due to anticipated shortages.

Summary of the September 2020 Board of Directors Meeting

REPORT FROM THE BOARD
The regular monthly meeting of the Board of Directors was held on 01 September 2020.

ADMINISTRATION REPORT
Mrs. Lafrance-Allaire’s report included: Organization Chart, Remote Care Monitoring (RCM), Good News Item (students have done a phenomenal job portering and screening) and Census Data.

ETHICS AND MISSION COMMITTEE
Policy to Revise
Introduction and Organization policy #1-a-15 re Values was approved as revised.

Catholic Health International (CHI) Pillar (Update) – An article entitled “Why legalizing medically assisted dying for people with mental illness is misguided” written by Dr. John Maher was shared with the Ethics Committee Members. It will also be shared with the Directors of the Board.

Public Relations and Branding Committee Proposal – The Board of Directors reviewed the Public Relations and Branding Committee proposal. The Board of Directors recommend to the Members of the Corporation that branding and public relations become its own separate committee known as the Public Relations and Branding Committee.

Policies to Review/Revise
Board of Directors policy #2-a-15 re Ethics and Mission Committee and new policy re Public Relations and Branding Committee were approved as revised/presented.

COMPREHENSIVE PLANNING, FINANCE AND PERSONNEL RELATIONS COMMITTEE (CPFPRC)
Financial Statements – The Board of Directors approved the Financial Statements for the Periods Ending 30 June 2020 and 31 July 2020 as presented.

Management Fiduciary Statement – The Board of Directors approved the Management Fiduciary Statements for June and July 2020.

Standing Item: CPFPRC Annual Workplan (Revised) – The revised workplan was approved by the Board of Directors.

AUXILIARY REPORT
The Auxiliary held their first virtual meeting 13 August 2020. The Auxiliary was planning to recognize two members for their outstanding commitment to fundraising during the past twenty years; Ms. Rachelle Lamond and Ms. Shirley Mallette-MacDonald.

GOVERNANCE COMMITTEE
Board of Directors Vacancy – The Governance Committee continue their search for a new Director on the Board. The Governance Committee would like to start accumulating a list of names of individuals interested in joining the Board of Directors for future vacancies.

ANNUAL WORKPLAN – The workplan for the month of September was reviewed.

The next regular Board of Directors meeting is scheduled for Tuesday, 06 October 2020 at noon via video conference due to COVID-19.

Summary of the August 2020 Board of Directors Meeting

REPORT FROM THE BOARD
The regular monthly meeting of the Board of Directors was held on 11 August 2020.

ADMINISTRATION REPORT

Mrs. Lafrance-Allaire’s report included: COVID-19 (update provided – Long-Term Care COVID-19 Preparedness Assessment due at the end of the month), Management Goals and Objectives 2020-2021 – Update Q1, Good News Item (Recreation has been focusing on taking the residents outside to enjoy the weather and some fresh air. They have continued to keep the residents at the forefront.) and Census Data.

Attestation – In accordance with the Broader Public Sector Accountability Act, an Attestation Form and supporting schedules must be filed with the Champlain Local Health Integration Network (LHIN).  The Board of Directors approved “Appendix C – Attestation (re Consultants) for 01 April 2019 to 31 March 2020” and “Schedule A to Attestation” as presented.

Policies to Review/Revise
Board of Directors policy #2-a-10 re Comprehensive Planning, Finance and Personnel Relations Committee and Corporate policy #3-a-91 re Corporate Procurement Policy were approved as reviewed/revised.

AUXILIARY REPORT
The Auxiliary will have a virtual meeting 12 August 2020.

GOVERNANCE COMMITTEE
Letter of Resignation – The Board of Directors accepted with regret the resignation of Ms. Linda Wilson.

Board Self-Assessment vs. Board of Directors Annual Evaluation Form – Both evaluations will be combined into one.

Board of Directors Vacancy – The Governance Committee continue their search for a new Director on the Board.

EDUCATIONAL OPPORTUNITIES – The Governance Educational Opportunities were circulated to the Board of Directors for information.

ANNUAL WORKPLAN – The workplan for the month of August was reviewed.

The next regular Board of Directors meeting is scheduled for Tuesday, 01 September 2020 at noon via video conference due to COVID-19.

Summary of the July 2020 Board of Directors Meeting

REPORT FROM THE BOARD
The regular monthly meeting of the Board of Directors was held on 07 July 2020 via video conference due to the Novel Coronavirus 2019 (COVID-19).

BUSINESS ARISING FROM THE MINUTES
Membership Response re Budgets                                                                                           APPROVED (verbal)

Membership Response re Annual Meeting Recommendations                                       APPROVED (verbal)

ADMINISTRATION REPORT
Mrs. Lafrance-Allaire’s report included: Hospital Service Accountability Agreement (HSAA) Article 8 re Form of Compliance Declaration (approved), Good News (There has been a complete transformation in the Quinn House courtyard. Residents are there during the morning, afternoon and night.) and Census Data. Also discussed:

Remote Care Monitoring (RCM) – The RCM pilot project is in the process of being launched. This program will provide support and allow a smooth transition for patients who are being discharged from Hotel Dieu Hospital (HDH) to home.

Policies to Review
Board of Directors policy #2-a-25 re Governance Committee and Board of Directors policy #2-a-4 re Board of Directors Conflict of Interest Disclosure were approved as presented.

ETHICS AND MISSION COMMITTEE
Ethical Guidance and Tools for People Working in Long-Term Care (LTC) – Briefly discussed.

COMPREHENSIVE PLANNING, FINANCE AND PERSONNEL RELATIONS COMMITTEE (CPFPRC)
Financial Statements – The statements were reviewed. The Board of Directors approved the Financial Statements for the period ended 30 April 2020 & 31 May 2020 as presented.

Management Fiduciary Statement – The Emergency Management and Civil Protection Act, RSO 1990 (COVID 19) is on the Management Fiduciary Statement temporarily during the COVID-19 pandemic. The Board of Directors approved the Management Fiduciary Statements for April 2020 and May 2020.

AUXILIARY REPORT – The Auxiliary is hoping to hold a virtual meeting in the next few weeks.

EDUCATIONAL OPPORTUNITIES – The Governance Educational Opportunities were circulated to the Board of Directors for information.

ANNUAL WORKPLAN – The July workplan schedule was reviewed.

The next regular Board of Directors meeting is scheduled for Tuesday, 11 August 2020 at noon via video conference due to COVID-19.

Hair Salon opening soon!

We are excited to announce that as of Monday June 29, the hair salon at SJCCC will be reopening for business. Until COVID-19 restrictions are lifted, the salon will be running with a new weekly schedule for the safety of all our residents. Until further notice, appointments will be scheduled by “House” on certain days only:

Monday: Albert House 

Tuesday: Quinn House

Wednesday: Mantle House

Thursday: McNeil House

Friday: Kane House

If you are looking to schedule an appointment for your family member, please contact Kelly at 613-933-6040 ext. 21162. Please leave a message and Kelly will return your call as soon as possible.

Summary of the June 2020 Board of Directors Meeting

REPORT FROM THE BOARD
The regular monthly meeting of the Board of Directors was held on 02 June 2020 via video conference due to the Novel Coronavirus 2019 (COVID-19).

CORRESPONDENCE
Thank you Letter from Mrs. Yollande Laperle, former Board of Directors Member – The Board of Directors noted the card of appreciation for Mrs. Laperle’s flowers.

ADMINISTRATION REPORT
Mrs. Lafrance-Allaire’s report included Service Accountability Agreements (SAAs) (HSAA and LSAA due date was extended to 31 March 2021), Broader Public Sector (BPS) Consolidation Reporting (the 2019-2020 BPS Consolidation Report deadline was extended to 30 June 2020), Good News (outdoor cross) and Census Data. Also discussed:

COVID-19– The option for family visits is being explored. Admissions to Long-Term Care (LTC) from hospital remain on hold. Admissions from the hospital to the Complex Continuing Care (CCC) have resumed. Employees in LTC now have to be swabbed twice in the month of June. Complex Continuing Care employees will be tested as well.

Policy to Revise – Introduction and Organization policy #1-a-10 re Mission and Vision Statements was approved as presented.

QUALITY IMPROVEMENT / SAFETY COMMITTEE
Annual Workplan – The revised Quality Improvement / Safety Committee Annual Workplan was approved.

EDUCATIONAL OPPORTUNITIES
The Governance Educational Opportunities were circulated to the Board of Directors for information.

ANNUAL WORKPLAN
The June workplan schedule was reviewed.

The next regular Board of Directors meeting is scheduled for Tuesday, 07 July 2020 at noon via video conference due to COVID-19.

 

Summary of the May 2020 Board of Directors Meeting (Regular and Annual)

REPORT FROM THE BOARD
The regular monthly meeting of the Board of Directors was held on 12 May 2020.  The Annual Meeting of the Board was held immediately after the regular meeting.

ADMINISTRATION REPORT – Mrs. Lafrance-Allaire’s report included:  Update on Covid-19, Risk Management Review 2019-2020, Management Goals and Objectives 2020-21, Good News Item (A beautiful letter from a resident’s family member) and Census Data.  Also discussed:

Policy Reviewed – Corporate policy #3-a-30 re Health and Safety Policy was approved as reviewed.

The Board of Directors approved the report from Administration, including the Management Goals and Objectives for 2020-21.

ETHICS AND MISSION COMMITTEE
Annual Workplan – The revised Ethics and Mission Committee Annual Workplan was approved.

COMPREHENSIVE PLANNING, FINANCE AND PERSONNEL RELATIONS COMMITTEE
Management Fiduciary Statement – The Board of Directors approved the Management Fiduciary Statement for March 2020.

Statement of Administrative Responsibility – Noted.  This document will be sent to the Members of the Corporation for information.

Audited Financial Statements – The Audited Financial Statements for the Religious Hospitallers of St. Joseph of Cornwall, Ontario:  St. Joseph’s Villa; Hotel Dieu Hospital; and the Consolidated Statements for the Year Ended 31 March 2020 were presented and will be recommended to the Members of the Corporation for approval.

Audit Committee Workplan – The Board of Directors reviewed the new Audit Committee Workplan and approved it.

Audit Findings Report – This document was noted by the Board of Directors and referred to the Members of the Corporation for information.

AUXILIARY REPORT
Nurses Week – During Nurses Week, the Auxiliary Members usually greet the nurses at a table to show their appreciation.  This year, due to the pandemic and not having access to the building, the Auxiliary decided to disperse the perishable items in the gift shop such as chocolate bars and chips to the nurses’ stations for the nurses to show their appreciation.

GOVERNANCE COMMITTEE
Evaluations – The Board of Directors reviewed the Board Chairperson Evaluation, the Board Committee Chairperson Evaluation and the Board Self-Assessment Tool.  All three evaluations were approved by the Board of Directors.

Policy Revised – Board of Directors policy #2-a-15 re Ethics and Mission Committee was approved as revised.

Administrative Bylaws – It was approved by the Board of Directors and recommended to the Members of the Corporation that the current Administration Bylaws under Ethics and Mission Committee section 4.13 a) be changed to The Committee shall:  Be comprised of not more than twelve (12) members appointed by the Board.

Board Member / Committee Member / Officers Appointment – In preparation for the Annual Meeting, the Committee made recommendations regarding appointments and reappointment of Directors including Officers (Mr. Paul Desnoyers, Chairperson and Mr. Mathieu Despatie, Vice-chairperson), and Ex-officio Members, as well as changes to some Board Committees.  These recommendations were subsequently recommended at the Annual Meeting to the Members of the Corporation for approval.  Annual reports from the Chairperson, Executive Director, and Medical Directors Dr. Patel and Dr. Foley were also presented, approved and forwarded to the Members of the Corporation.  Note: Mrs. Laperle, Board Member, will not be renewing her term.

EDUCATIONAL OPPORTUNITIES – The Governance Educational Opportunities were circulated to the Board of Directors for information.

ANNUAL WORKPLAN – The May workplan schedule was reviewed.

The next regular Board of Directors meeting is scheduled for
Tuesday, 02 June 2020 at noon via video conference.

Summary of the April 2020 Board of Directors Meeting

REPORT FROM THE BOARD
The regular monthly meeting of the Board of Directors was held on 07 April 2020 via video conference due to the Novel Coronavirus 2019 (COVID-19).

ADMINISTRATION REPORT
Mrs. Lafrance-Allaire’s report included Bed Rail Reduction Program Update (Program completed), COVID-19, Good News (letter of gratitude from a family of a past resident) and Census Data.

COMPREHENSIVE PLANNING, FINANCE AND PERSONNEL RELATIONS COMMITTEE (CPFPRC) 
Financial Statements – The statements were reviewed.  The Board of Directors approved the Financial Statements for the period ended 29 February 2020 as presented.

Management Fiduciary Statement The Board of Directors approved the Management Fiduciary Statement for February 2020.

AUXILIARY REPORT
The Auxiliary Annual General Meeting (AGM) will be postponed due to COVID-2019.  A very generous and much appreciated donation of $20,000 was made by the Auxiliary to the Centre on April 7th, 2020 for the purchase of equipment needed to enhance the life of the residents and patients.

PROFESSIONAL ADVISORY COMMITTEE (PAC) REPORT
Medical Staff Reapplication – The Board of Directors approved the reappointment of the following physicians to the Medical Staff of 2020:  Dr. E. Bazile (Courtesy), Dr. G. Foley, Dr. S.C. Patel, Dr. M.S. Reen, Dr. M. Yitemben Tchouatieu, Dr. G. Laferrière and Dr. E. Farley.  [NOTE:  Dr. Yitemben and Dr. Farley have requested a change of status from Associate Staff to Active Staff.  Both requests were approved by the Board of Directors.]

GOVERNANCE COMMITTEE
The Board of Directors reviewed the Board Chairperson Evaluation, the Board Committee Chairperson Evaluation and the Board Self-Assessment Tool.  Changes to the evaluations and the self-assessment tool were proposed by the Governance Committee.  The Board of Directors requested that the two evaluations and the self-assessment tool be typed with the changes suggested by the Governance Committee and be brought to the next Board of Directors meeting for approval.

EDUCATIONAL OPPORTUNITIES – The Governance Educational Opportunities were circulated to the Board of Directors for information.

ANNUAL WORKPLAN – The April workplan schedule was reviewed.

ANNUAL REPORT TO THE SPONSOR 2020The Board Members completed together the Annual Report to the Sponsor 2020.  This report is a yearly requirement form Catholic Health International (CHI).  The collective responses will be sent to CHI by Administration.

The next regular Board of Directors meeting is scheduled for Tuesday, 12 May 2020 at noon via video conference due to COVID-19.  NOTE:  The Annual General Meeting will also be held on that day.

Masks and PPE: Covid- 19

Masks and Personal Protective Equipment

At this moment, we are calling on local businesses, organizations and individuals to donate masks and personal protective equipment that may be beneficial to the doctors, nurses and staff.

Please be assured that we are actively seeking and pursuing all avenues to obtain adequate supplies to protect all our Health Care Workers and residents/patients moving forward. Supply procurement efforts are occurring across the country and with help from our community, we can minimize local spread.

How can you help? 

Currently, we are requesting the donation of items that comply with the legal directive issued by Ontario’s Chief Medical Officer of Health and supported by science. Local businesses or organizations who may have a stock of PPE include:

·         Industrial facilities or plants

·         Mechanical or detailing shops

·         Veterinarians

·         Dental offices

·         Paving companies

·         Construction companies

·         Large-scale farm operations

This list is not exhaustive, so we are depending on our community to contact us should you have the capability to help our cause. We ask that you share this request with any business or organization within your network that could support our staff, physicians and ultimately, our community.

What items are required?

·       MASKS with or without visors

·       Visors and or safety glasses

·       Hand Sanitizer “table-top 500 ml”

·       Isolation gowns both level 2 and level 3

·       Nitrile gloves (latex free small/medium/large)

·       N95 masks (all types)

Non-Medical Masks:

The Centre will be accepting sewn masks, for patients/residents, or for staff who are not providing direct patient care. See additional information in regards to non-medical masks here: https://eohu.ca/en/my-health/wearing-a-mask-what-you-need-to-know
While there are no specific guidelines or regulations around making homemade masks, there are some best practices to follow:

  • High thread count or tightly woven cotton fabrics are best in terms of material in order to help block out particles (like cotton t-shirt, pillow cases or are good options).
  •  A layer of interface material is welcome
  • Pre-washing material (in hot water) is recommended before sewing
  • A piece of metal (like a paper clip or a pipe cleaner) to help make it fit snugly around the nose is helpful


How can I coordiante a donation:

For more information, anyone willing to donate to SJCCC should email:

ppedonations@sjccc.ca

Unfortunately, we can only accept deliveries at this time and cannot coordinate pick-up of local items. Thank you.

Important Message from SJCCC / Message important du Centre St-Joseph

St. Joseph’s Continuing Care Centre is completely committed at this time to the safety of our residents, patients, staff and the community. As you are aware, the Medical Officer of Health has recommended that only residents and patients who are dying or very ill be allowed visitors in order to protect everyone. We would like to urge you to please additionally limit all non-urgent trips to our Centre. Anyone looking to ask non-urgent questions or pay bills should please use the phone or email us at info@sjccc.ca. Any drop-offs to residents and patients can be safely left at the door to maintain social distancing and our staff will be happy to deliver to your loved one.

Things are changing rapidly and we would also like to encourage you and your family to follow us on Facebook at www.facebook.com/sjccc.ca where we will be communicating regularly.

The entire team at SJCCC would like to thank you for your cooperation and understanding at this difficult time.

~

À ce moment, Le Centre de soins prolongés St-Joseph est explicitement engagé à assurer la sécurité de nos résidents, patients, de notre personnel et de la communauté. Comme vous le savez, le médecin hygiéniste a recommandé que seuls les résidants et patients mourants ou très malades ont permissions aux visiteurs afin the protéger tout le monde. Nous vous prions également de limiter tous autres trajets non urgents à notre Centre. Quiconque cherche à poser des questions non-urgentes ou payer des factures doit utiliser le téléphone ou nous envoyez un courriel à info@sjccc.ca. Tout dépôts aux résidents et patients peuvent êtres laissés en toute sécurité à la porte pour maintenir la distance sociale et notre personnel sera heureux de livrer à vos proches.

Les choses changent rapidement et nous aimerions vous encourager ainsi que votre famille à nous suivre sur Facebook à www.facebook.com/sjccc.ca où nous communiquerons régulièrement.

Toute l’équipe à le Centre vous remercie de votre coopération et votre compréhension pendant ces moments difficiles.